Privacy Policy
1. Introduction
At Illusion of Mind, we are committed to protecting your privacy and ensuring the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
2. Information We Collect
- Personal Identification: Name, email address, phone number, and date of birth.
- Health Information: Information shared during therapy sessions, medical history (if provided), and appointment notes.
- Payment Information: All payments are processed through Razorpay. We do not store your credit card or bank details on our servers.
3. How We Use Your Information
We use your information to:
- Schedule and manage your therapy sessions (online and offline).
- Communicate with you regarding appointments and specialized health content.
- Process payments via Razorpay.
- Improve our services and user experience.
4. Data Confidentiality
Therapy is a confidential process. Your session notes and personal health information are protected under therapist-client privilege. We do not share your information with third parties except as required by law or in cases where there is an immediate risk of harm to yourself or others.
5. Third-Party Services
We use Razorpay for secure payment processing and Google Meet for online therapy sessions. These third parties have their own privacy policies. We recommend reviewing them to understand how they handle your data.
6. Your Rights
You have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us at the email address provided below.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@illusionofmind.com
Address: 23/24, 1st Floor, House of Tranquil, Arjunganj, Lucknow